Shipping & Delivery

Effective Date: 10/12/2023

1. Shipping and Delivery Overview

Errol Rattray Evangelistic Association (EREA) is committed to providing you with a seamless shopping experience. This Shipping and Delivery Policy outlines the important details concerning the delivery of our products to your location.

2. Estimated Delivery Times

Delivery times may vary based on your location. The following is an estimate of the delivery time for our products:

USA: 3–4 business days
Europe: 6–8 business days
Australia: 2–14 business days
Japan: 4–8 business days
International: 10–20 business days

3. Shipping Locations

EREA works with an on-demand order fulfillment company with facilities located worldwide. We aim to ship your orders from the facility that can do it most efficiently based on your location.

4. Customs and Tax Fees

Please note that on international orders, additional customs and tax fees may apply. These fees are not within our control and are assessed by your local customs office. Customs policies can vary widely from one country to another, so we recommend checking with your local customs office directly to understand if they apply duties and taxes to your purchases.

5. Delayed Deliveries

If your order should have arrived but has not, please follow these steps:

a. Verify Delivery Address: Check your shipping confirmation email to ensure there are no errors in the delivery address you provided.

b. Contact Local Post Office: Contact your local post office to check if they are holding your package.

c. Check with Neighbors: In some cases, the courier may have left the package with a neighbor. It’s advisable to inquire with them.

d. Get in Touch: If your shipping address was accurate, and the package was neither left at the post office nor with your neighbors, please contact us at info@erea.org with your order number.

6. Changes to this Policy

EREA reserves the right to update or modify this Shipping and Delivery Policy as necessary. The most recent version will be posted on our website. Your continued use of our website and services after any changes signifies your acceptance of those changes.

7. Contact Us

If you have any questions or concerns about this Shipping and Delivery Policy, or if you require further information regarding your order, please contact us at:

Email: info@erea.org

Thank you for choosing Errol Rattray Evangelistic Association.